Terms of service

OVERVIEW
Welcome to Anchorshock EU! The terms 'we', 'us' and 'our' refer to Anchorshock EU. Anchorshock EU operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a personalised shopping experience (the 'Services'). Anchorshock EU is powered by Shopify, which enables us to provide the Services to you.

The terms and conditions set out below, including all policies referred to herein (the 'Terms of Service' or 'Terms'), describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully. They contain important information about your legal rights and cover subjects such as disclaimers and limitations of liability.

By accessing, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or the Privacy Policy, access to and use of our Services is not permitted. 

ARTICLE 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are of legal age under the laws of the state or province in which you live, and that you have given us permission to allow any minor family members to use the Services on devices that you own, purchase or manage.
In order to use the Services, including visiting or browsing our online stores or purchasing products or services offered by us, we may ask you to provide certain information, such as your email address and your billing, payment and shipping details. You represent and warrant that all information you provide in our stores is accurate, current and complete, and that you have all necessary rights to provide this information.
You are solely responsible for maintaining the security of your account login details and for all activity in your account. You may not transfer, sell, assign or license your account to anyone else.

ARTICLE 2 - OUR PRODUCTS
We aim to provide the most accurate description possible of our products and services in our online stores. However, please note that the colours and appearance of the product may differ from how they are shown on your screen. This is related to the type of device you use to access the store and to the settings and configuration of that device.
We do not guarantee that the appearance or quality of the products or services you purchase will meet your expectations or match the display or description in our online store.
All product descriptions may be changed at any time and without prior notice at our sole discretion. We reserve the right to discontinue the sale of a product at any time, and may limit the quantities of products we offer per person, geographical region or jurisdiction on a case-by-case basis.

ARTICLE 3 - ORDERS
When you place an order, you make an offer to purchase. Anchorshock EU reserves the right to accept or refuse your order at its sole discretion, for any reason. Your order is only accepted once Anchorshock EU has confirmed it. We must have received and processed your payment before your order is accepted. Please check your order carefully before submitting it. Anchorshock EU may not be able to honour a cancellation request once your order has been accepted. In the event that we do not accept, change or cancel an order, we will attempt to notify you by contacting you via the email address, billing address and/or telephone number you provided during the ordering process.
You may only return or exchange purchases in accordance with our refund policy.
You represent and warrant that your purchases are intended for personal or household use and not for commercial resale or export.

ARTICLE 4 - PRICES AND BILLING
Prices, discounts and promotions may change without prior notice. The price charged for a product or service is the price that applies at the time you place the order. This price is stated in the confirmation email you receive after your order. Unless expressly stated otherwise, the prices shown exclude taxes, shipping costs, handling charges, customs duties and import duties.
The prices shown in our online stores may differ from prices in physical stores, or in online stores or other stores operated by third parties. From time to time we may offer promotions for the Services that may affect pricing and to which terms and conditions apply that are separate from these Terms. In the event of a discrepancy between the terms of a promotion and these Terms, the promotion terms prevail.
You agree to provide current, complete and accurate purchase, payment and account information for all purchases you make in our stores. You agree to promptly update your account and other details, including your email address, credit card numbers and credit card expiry dates, when they change, so that we can complete your transactions and contact you if necessary.
You represent and warrant that (i) the credit card details you provide are true, correct and complete; (ii) you are authorised to use the credit card for purchases; (iii) your spending is approved by the credit card company; and (iv) you will pay the charges you incur in accordance with the prices displayed, including shipping costs, handling charges and all applicable taxes, if any.

ARTICLE 5 - SHIPPING AND DELIVERY
We are not liable for delays in shipping and delivery. All delivery times stated are estimates only and are not guaranteed. We are not liable for delays caused by carriers, customs clearance or events beyond our control. Once we have handed the products over to the carrier, ownership and the risk of loss pass to you.

ARTICLE 6 - INTELLECTUAL PROPERTY
Our Services, including but not limited to all trademarks, brands, text, displays, images, graphic elements, product reviews, video and audio, and the design, selection and arrangement thereof, are the property of Anchorshock EU, its affiliates or licensors, and are protected by patent, copyright and intellectual property laws in the United States and other countries.
These Terms allow you to use the Services for personal, non-commercial purposes only. You may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store or transmit any material within the Services without our prior written permission. Except as expressly provided in these Terms, nothing in these Terms grants you a licence or other rights under any patent, trademark, copyright or other intellectual property of Anchorshock EU, Shopify or a third party. Unauthorised use of the Services may constitute a violation of federal and national intellectual property laws. All rights not expressly granted in these Terms are reserved to Anchorshock EU.
The names, logos, product names, service names, design elements and slogans of Anchorshock EU are trademarks of Anchorshock EU or of its affiliates or licensors. You may not use such trademarks without the prior written permission of Anchorshock EU. The name, logo, product names, service names, design elements and slogans of Shopify are trademarks of Shopify. All other names, logos, product names, service names, design elements and slogans within the Services are trademarks of their respective owners.

ARTICLE 7 - OPTIONAL TOOLS
You may be given access to customer tools provided by third parties as part of the Services. We do not monitor these tools and have no control over or influence on them.
You acknowledge and agree that we provide access to such tools in their current state and on an as-available basis, without any warranties, representations or conditions of any kind and without any endorsement. We are in no way liable for any damage arising out of or relating to your use of optional third-party tools.
You use optional tools offered through the site entirely at your own risk and discretion. It is your own responsibility to be familiar with and agree to the terms under which the tools are provided by the relevant third party or parties.
We may also offer new features through the Services in the future (including the release of new tools and resources). Such new features are likewise considered part of the Services and are subject to these Terms of Service.

ARTICLE 8 - THIRD-PARTY LINKS
The Services may contain materials and hyperlinks to websites provided or operated by third parties (including any embedded third-party functionality). We are not responsible for examining or evaluating the content or accuracy of third-party materials or websites that you wish to access. If you decide to leave the Services in order to access such third-party materials or sites, you do so at your own risk.
We are not liable for any damage or adverse consequences relating to your visit to third-party websites, or to your purchase or use of products, services, resources or content on third-party websites. Please read the third party's policies and practices carefully and make sure you understand them before entering into a transaction. Complaints, claims, concerns or questions about third-party products and services must be directed to the relevant third party.

ARTICLE 9 - RELATIONSHIP WITH SHOPIFY
Anchorshock EU uses Shopify so that we can provide you with the Services. However, all sales and purchases you make in our store are handled directly with Anchorshock EU. By using the Services, you acknowledge and agree that Shopify is not responsible for any sales-related aspect between you and Anchorshock EU, including injury, damage or loss resulting from products and services purchased. You hereby expressly indemnify Shopify and its affiliates against all claims, damages and liabilities that may arise out of or relate to your purchases from and transactions with Anchorshock EU.

ARTICLE 10 - PRIVACY POLICY
All personal information we collect through the Services is subject to our Privacy Policy, which you can view here. Certain personal information may also be subject to Shopify's Privacy Policy, which you can view here. By using the Services, you confirm that you have read the relevant Privacy Policy.
Because the Services are hosted by Shopify, Shopify collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit to the Services is transferred to and shared with Shopify, as well as with third parties who may be located in countries other than the one in which you live, so that they can provide services to you. Please read our Privacy Policy for more information about how we, Shopify and our partners use your personal information.

ARTICLE 11 - FEEDBACK
If you submit, upload, post, email or otherwise transmit ideas, suggestions, feedback, reviews, proposals, plans or other content (collectively referred to as 'Feedback'), you grant us a perpetual, worldwide, sublicensable, royalty-free licence to use, reproduce, modify, publish, distribute and display such Feedback in any medium for any purpose, including commercial use. For example, we may use our rights under this licence to perform, provide, evaluate, improve and promote the Services, and to fulfil our obligations and exercise our rights under the Terms of Service.
You further represent and warrant that (i) you own all Feedback or have all necessary rights to all Feedback; (ii) you have disclosed all compensation or incentives you have received in connection with your submission of Feedback; and (iii) your Feedback complies with these Terms. We are not now and will not in future be obliged to (1) keep your Feedback confidential; (2) pay any compensation for your Feedback; or (3) respond to your Feedback.
We may, but are not obliged to, review, edit or remove Feedback that we determine at our sole discretion to be unlawful, offensive, threatening, defamatory, abusive, pornographic, obscene or otherwise unacceptable, or that infringes the intellectual property rights of any party or these Terms of Service.
You agree that your Feedback does not infringe the rights of third parties, including copyright, trademarks, privacy rights, personality rights and other personal or proprietary rights. You further agree that your Feedback does not contain any defamatory or otherwise unlawful, abusive or obscene statements, nor any computer viruses or other malware that could in any way affect the operation of the Services or related websites. You may not use a false email address, impersonate anyone else or otherwise mislead us or third parties as to the origin of the Feedback. You are solely responsible for the Feedback you submit and for its accuracy. We are not responsible and accept no liability whatsoever for Feedback posted by you or by a third party.

ARTICLE 12 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information relating to or within the Services that contains typographical errors, inaccuracies or omissions. This information may relate to product descriptions, prices, promotions, offers, shipping costs, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information. We may also cancel orders if relevant information is incorrect, at any time and without prior notice (including after you have placed an order).

ARTICLE 13 - PROHIBITED USE
You may use the Services for lawful purposes only. You may not, whether directly or indirectly, access or use the Services (a) for unlawful or harmful activities; (b) to violate international, national, federal or provincial laws, regulations, provisions or local ordinances; (c) to infringe our intellectual property rights or those of others; (d) to harass, abuse, insult, harm, defame, disparage or intimidate our employees or other persons; (e) to transmit false or misleading information; (f) to knowingly transmit, receive, upload, download, use or re-use material that does not comply with these Terms; (g) to send or procure the sending of advertising or promotional material, including junk mail, chain letters, spam and other similar methods; (h) to impersonate or attempt to impersonate another person or entity; or (i) to engage in any other activity that restricts or prevents others from using the Services, or that, as determined by us, may be harmful to Anchorshock EU, Shopify or users of the Services, or expose them to liability.
In addition, you agree not to: (a) upload or transmit viruses or other types of harmful code that affect or could affect the functionality or operation of the Services in any way; (b) reproduce, duplicate, copy, sell, resell or exploit any part of the Services; (c) collect or track the personal information of others; (d) spam, phish, pharm, pretext, spider, crawl or scrape; and (e) interfere with or circumvent the security features of the Services, related websites, other websites or the internet. We reserve the right to suspend, disable or terminate your account at any time and without prior notice if we determine that you have breached any provisions of these Terms.

ARTICLE 14 - TERMINATION
We may terminate this agreement or your access to the Services (or any part thereof) at our sole discretion at any time and without prior notice. You remain liable for all amounts due up to and including the date of termination.
The following articles also continue to apply after termination: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver; Entire Agreement, Assignment, Governing Law, Privacy Policy and all other provisions that by their nature must remain valid after termination.

ARTICLE 15 - DISCLAIMER OF WARRANTIES
The information provided about or through the Services is made available for general information purposes only. We do not warrant the accuracy, completeness or usefulness of this information. Any reliance you place on this information is entirely at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such information by you, by other visitors to the Services and by any other persons who are aware of its content.
UNLESS EXPRESSLY STATED BY Anchorshock EU, THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED IN THEIR CURRENT STATE AND AS AVAILABLE FOR YOUR USE, WITHOUT ANY REPRESENTATION, WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE AND NON-INFRINGEMENT. WE DO NOT WARRANT, REPRESENT OR GUARANTEE THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE. IN SOME JURISDICTIONS THE DISCLAIMER OF IMPLIED OR OTHER WARRANTIES IS LIMITED OR NOT PERMITTED. THE ABOVE DISCLAIMER MAY THEREFORE NOT APPLY TO YOU.

ARTICLE 16 - LIMITATION OF LIABILITY
TO THE EXTENT PERMITTED BY LAW, Anchorshock EU, OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, REPRESENTATIVES, CONTRACTORS, SERVICE PROVIDERS AND LICENSORS, OR THOSE OF SHOPIFY AND ITS AFFILIATES, ARE IN NO EVENT LIABLE FOR INJURY, LOSS, CLAIMS OR DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND. THIS INCLUDES, BUT IS NOT LIMITED TO, LOSS OF PROFIT, LOSS OF REVENUE, LOST SAVINGS, LOSS OF DATA, REPLACEMENT COSTS OR ANY SIMILAR DAMAGES, WHETHER BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE, ARISING FROM YOUR USE OF ANY OF THE SERVICES OR PRODUCTS PURCHASED THROUGH THE SERVICES, OR FOR ANY OTHER CLAIM RELATING IN ANY WAY TO YOUR USE OF THE SERVICES OR A PRODUCT. THIS INCLUDES, BUT IS NOT LIMITED TO, ERRORS OR OMISSIONS IN THE CONTENT, OR LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF THE SERVICES OR CONTENT (OR A PRODUCT) POSTED, TRANSMITTED OR OTHERWISE MADE AVAILABLE THROUGH THE SERVICES, EVEN IF YOU HAVE BEEN ADVISED OF THE POSSIBILITY OF DAMAGE.

ARTICLE 17 - INDEMNIFICATION
You agree to indemnify, defend and hold harmless Anchorshock EU, Shopify and our affiliates, partners, officers, directors, employees, representatives, contractors, licensors and service providers from and against all costs relating to losses, damages, liabilities or claims, including reasonable legal assistance, payable to a third party as a result of or arising from (1) your breach of these Terms of Service or documents incorporated herein by reference; (2) your breach of any law or the rights of a third party; or (3) your access to and use of the Services.
We will notify you in the event of a claim giving rise to indemnification, provided that failure to give timely notice does not release you from your obligations unless you are materially prejudiced as a result. We may arrange the defence and settlement of such a claim at your expense, including engaging a lawyer, but we will not settle claims requiring non-monetary obligations from you without your consent (which you may not unreasonably withhold). You are required to cooperate in the defence of claims giving rise to indemnification, including by providing relevant documents.

ARTICLE 18 - SEVERABILITY
If any provision in these Terms of Service is held to be unlawful, void or unenforceable, the provision will nevertheless be enforceable to the fullest extent permitted by applicable law. The unenforceable part is deemed to be severed from these Terms of Service. Such a determination does not affect the validity and enforceability of the remaining provisions.

ARTICLE 19 - WAIVER; ENTIRE AGREEMENT
Our failure to exercise or enforce any right or provision in connection with these Terms of Service does not constitute a waiver of that right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in relation to the Service constitute the entire agreement and understanding between you and us, and govern your use of the Service. These Terms supersede all prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including but not limited to earlier versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service may not be construed against the drafting party.

ARTICLE 20 - ASSIGNMENT
You may not delegate, transfer or assign this Agreement or your rights or obligations under these Terms to others without our prior written consent. Any attempt to do so will be declared void by us. We may transfer, assign or delegate these Terms and our rights and obligations without your consent or notice to you.

ARTICLE 21 - GOVERNING LAW
These Terms of Service and any separate agreements under which we provide our Services to you are subject to and interpreted in accordance with the federal and state-specific or provincial courts in the jurisdiction in which Anchorshock EU has its head office. You and Anchorshock EU consent to the competence and personal jurisdiction of the relevant court.

ARTICLE 22 - HEADINGS
The headings used in this agreement are for information purposes only and do not limit or affect these Terms in any way.

ARTICLE 23 - CHANGES TO THE TERMS OF SERVICE
You can review the most current version of the Terms of Service on this page at any time.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service. We post updates and changes on our website. It is your own responsibility to check our website regularly for changes. We will give you notice of material changes to these Terms in accordance with applicable law. Such changes take effect on the date stated in the notice. If you continue to access or use the Services after changes have been made to these Terms of Service, this means that you accept those changes.

ARTICLE 24 - CONTACT DETAILS
Please direct questions about the Terms of Service to us at info@anchorshock.nl.
Our contact details are set out below:
Anchorshock EU
info@anchorshock.nl
G&J Trading, Hebatstraat 5, 1363 RD Almere, The Netherlands
0621197949
Chamber of Commerce (KVK) 98859587
VAT no. NL868674527B01